Delivery & Returns Policy

Welcome to our Delivery & Returns page, where we ensure your shopping experience is smooth and convenient. When you place an order with us before 3pm, rest assured that it will be shipped the same day using our reliable EVRI parcel delivery service, providing you with standard 3-day delivery.

Should you need to return an item, please send it back to our address at:

Unit 18, Marbury House Farm, Bentleys Farm Lane,
Higher Whitley, Warrington, WA4 4QW

For refund purposes, all returned items will undergo a thorough check to ensure they are in their original, unused condition. Please bear in mind that any items showing signs of wear or use will not qualify for a refund. Your satisfaction is our priority, and we strive to handle your returns with efficiency and fairness.

At our core, we value transparency and aim to provide you with a seamless shopping experience from start to finish. If you have any queries regarding our delivery and returns process, please feel free to contact our customer service team who will be more than happy to assist you.

All UK deliveries are sent and tracked via EVRI. EU deilvery of items is available by prior consent based on shipping fees